Shipping Policy – Riwaq Ventures

Last Updated: June 2026

Welcome to Riwaq Ventures. We are committed to providing a smooth and reliable shipping experience across the Kingdom of Saudi Arabia.

Processing Time

All orders are processed within 1–3 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Coverage

We currently deliver to all major cities and regions within Saudi Arabia, including Riyadh, Jeddah, Dammam, Makkah, Madinah, Khobar, and surrounding areas.

Estimated Delivery Time

• Major Cities: 2–5 Business Days
• Remote Areas: 4–8 Business Days

Delivery times may vary during holidays, promotional periods, or due to unforeseen circumstances.

Shipping Charges

• Free Shipping on selected products and promotional offers.
• Standard shipping charges, if applicable, will be displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable) to monitor the delivery status of your package.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

• Weather conditions
• Public holidays
• High order volumes
• Courier service disruptions
• Incorrect shipping information provided by customers

Incorrect Address Information

Customers are responsible for providing accurate shipping details. Riwaq Ventures is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact our support team within 48 hours of delivery notification. We will work with the shipping carrier to resolve the issue as quickly as possible.

Order Changes & Cancellations

Orders can only be modified or canceled before they are dispatched. Once shipped, orders cannot be canceled and will be subject to our Return & Refund Policy.

Contact Us

If you have any questions regarding shipping, please contact us:

Riwaq Ventures
📧 Email: support@riwaqventures.com
📞 Customer Support: 9660572338732

Thank you for shopping with Riwaq Ventures. We appreciate your trust and look forward to serving you.